Sentry Security Health Services

50 Dorchester St, Sydney NS. B1P 5Z1

902-574-3276

Training Programs

Setting the Bar for Healthcare Security

At Sentry Security Health Services (SSHS), we believe that excellence in service begins with excellence in training. Our programs far exceed industry standards, blending advanced security measures with compassionate patient care techniques. By equipping our team with a comprehensive skill set, we ensure that they are prepared to handle the diverse challenges of healthcare environments with professionalism and confidence.

Non-Violent Crisis Intervention (NVCI)

Focuses on de-escalation techniques to safely manage and resolve situations involving agitated or disruptive individuals.

Gentle Persuasive Approach (GPA)

Specialized training designed to address the needs of patients with dementia or cognitive impairments, fostering calm and cooperation.

Mental Health First Aid

Provides the skills to recognize and assist individuals experiencing mental health crises, ensuring timely and compassionate support.

First Aid & CPR

Comprehensive certification that equips staff to respond to medical emergencies effectively, prioritizing patient and staff safety.

Verbal De-escalation

Verbal de-escalation techniques involve using calm and empathetic communication to diffuse heightened emotions and prevent escalation into physical confrontation. These techniques focus on active listening, validating feelings, and offering choices to help the individual regain control and resolve the situation peacefully. 

Teepa Snow

The Teepa Snow Approach is a method of treating neurocognitive degeneration. The approach addresses the stigma around dementia and offers positive solutions to caring for people with the condition. Snow’s positive approach to care (PAC) educates caregivers and organizations on treating dementia.

Specialized 1-1 Patient Watch Services

With decades of security and healthcare experience, our training prepares staff to confidently manage complex scenarios.

ENHANCED SAFETY

SSHS staff are equipped to create secure environments for patients, staff, and visitors by skillfully managing potentially volatile situations.

IMPROVED CONFIDENCE

Training programs empower our team to handle complex healthcare scenarios with poise, reducing stress for medical staff and administrators.

COMPREHENSIVE EXPERTISE

Our dual-role model ensures that SSHS professionals can seamlessly provide both care and security, eliminating delays and improving outcomes.

Experience Excellence in Healthcare Security

With SSHS, you’re not just hiring staff—you’re partnering with a team trained to exceed expectations. From feeding assistance to companionship, SSHS provides thoughtful, human-centered support where it’s needed most. Contact us today to learn how our programs ensure safety, compassion, and professionalism in every interaction.

Contact SSHS